Mr Pacho
Why Choose Mr Pacho?
100% up to 500 EUR + 200 Free Spins
18+ | Gamble Responsibly | T&Cs Apply
Mr Pacho Review
MrPacho Casino, established in 2023 under Costa Rican licensing, operates as a dual-market platform emphasizing both casino and sportsbook functionality. The site features 'a fun and welcoming' design with animated menus and extensive game selection from 76+ providers. The platform supports 31+ payment methods including cryptocurrencies and accepts multiple currencies. However, the casino faces significant complaints regarding withdrawal delays, with typical processing taking 3-5 days and monthly limits starting at €7,000. Responsible gambling tools are limited, relying primarily on manual self-exclusion via email rather than automated deposit or time limits. Customer support operates 24/7 via live chat and email, though responsiveness varies. Player ratings average 7.7/10 across 15 reviews, with praise for game variety and support offset by concerns about withdrawal processing and bonus clarity.
Deposits, withdrawals & limits
Deposit Methods (32)
Withdrawal Methods (27)
Currencies (21)
Withdrawal Times
- E-Wallets:
- 3-5 days
- Bank Transfers:
- 3-5 days
- Card Payments:
- 3-5 days
- Pending Time:
- 0-5 days
Withdrawal Limits
- Per Transaction:
- EUR 500
- Per Day:
- EUR 500
- Per Month:
- EUR 7,000
What Mr Pacho players say
4.7/5 · 6 reviews
Safety, payouts & player experience
MrPacho Casino presents a mixed profile with strengths in game variety and operational infrastructure. "Very big casino" with 115 game providers and extensive payment options. Safety Index of 8.9 reflects "fair" Terms and Conditions with minimal complaints relative to size. However, critical concerns emerge: no official license, persistent account closure delays despite player requests, and high wagering requirements. User reviews reveal satisfaction with game selection and withdrawal speed, contrasted against complaints regarding unresponsive support and difficulty closing accounts. The casino's bonus policy explicitly reserves discretionary denial rights. Multiple players report 5+ months unsuccessfully attempting self-exclusion. While some users praise VIP support and fast payouts, fundamental responsible gaming protections appear inadequately implemented.
What to watch
- −Operates without official gambling license
- −Not all payment methods available for all countries
- −High wagering requirements (35x on bonuses)
- −Low withdrawal limits for new players (€500/day, €7,000/month)
- −Account closure requests delayed or ignored
- −Slow live chat response times reported
- −Bonus winnings must be withdrawn immediately after wagering or capped
- −Limited transparency on account blocking reasons
- −Unresponsive email support
- −Strict account rules
- −Low withdrawal limits for non-VIP (€500/transaction, €500/day, €7,000/month)
- −Few responsible gambling tools
The operator
- Owner
- Rabidi group (17 related casinos)
- Established
- 2023
- License
- None (Costa Rica) · No license
- Live chat
- 24/7
- Support languages
- Finnish, English, French, German, Italian, Spanish
Bonuses
Complaint history
434 total complaints · 167 resolved · 2 unresolved · 236 rejected
Self-exclusion process lacks dedicated function; VIP manager reports "final stage" since March without completion
Account remained active despite closure confirmation; casino continues marketing communications after self-exclusion request
Account closure request unfulfilled one week after submission due to gambling addiction concerns
Recent player reviews
“Fast withdrawals and smooth gaming experience with wide game selection and mobile-friendly platform”
“Enjoys MrPacho for tried-and-tested reliability, smooth web app, great VIP team, and consistent withdrawal fulfillment”
“Wide slot/live game selection, user-friendly interface, fast withdrawals, responsive support make it solid choice”
Game providers (115)
Responsible gambling tools
Available: self exclusion
Missing: deposit limit, wager limit, loss limit, time limit, cool off, reality check, self assessment test, withdrawal lock, self exclusion register
Other Top Casinos
Ready to Start Playing at Mr Pacho?
Don't miss out on this exclusive welcome bonus. Sign up today and claim your 100% up to 500 EUR + 200 Free Spins!
Claim Your Bonus Now