Casinia
Why Choose Casinia?
100% up to 500 EUR + 200 Free Spins
18+ | Gamble Responsibly | T&Cs Apply
Casinia Review
Casinia Casino is a restricted online gambling platform established in 2017, regulated by PAGCOR and Anjouan Gaming Board. The venue boasts extensive game portfolios from 80+ providers including NetEnt, Pragmatic Play, and Evolution Gaming, alongside 30+ payment methods and localized support in 15+ languages. Strengths include mobile accessibility, 24/7 multilingual chat, and quick e-wallet withdrawals. However, significant concerns persist: players report delayed withdrawals (3-7+ days despite stated timeframes), unresolved KYC verification complications, account closure disputes, and substantial unresolved complaints including a €482,000+ jackpot withholding case. The 5.2/10 player rating reflects frustration with payment processing reliability and customer service responsiveness. Multiple complaint submissions document systematic withdrawal delays, inconsistent verification procedures, and difficulty reaching resolution.
Deposits, withdrawals & limits
Deposit Methods (31)
Withdrawal Methods (22)
Currencies (21)
Withdrawal Times
- E-Wallets:
- 0-24 hours
- Bank Transfers:
- 3-7 days
- Card Payments:
- 3-5 days
- Pending Time:
- 0-5 days
Withdrawal Limits
- Per Day:
- EUR 500
- Per Month:
- EUR 7,000
What Casinia players say
4.7/5 · 6 reviews
Safety, payouts & player experience
Casinia Casino maintains an above-average Safety Index of 7.5 despite significant player complaints regarding withdrawal delays and account management. Operating without an official gambling license, the platform supports 120+ game providers and 35 payment methods. While the casino demonstrates fair Terms and Conditions and responsive complaint handling, numerous players report processing delays lasting weeks instead of promised days, and concerning issues with self-exclusion not being honored. The casino's 71 user reviews show mixed sentiment, with complaints clustering around slow payouts, unhelpful support responses, and withdrawal limit enforcement. Notable positives include comprehensive game selection, live dealer offerings, and 24/7 multilingual support. However, persistent payout delays and account closure failures significantly impact player trust and safety perception.
What to watch
- −Limited responsible gaming options
- −Long withdrawal processing times (weeks reported)
- −Withdrawal limits restrict large wins (€500/day, €7,000/month)
- −Account closure requests sometimes ignored
- −Self-excluded accounts may reopen
- −Pre-written support responses lacking specificity
- −RTP concerns reported by players
- −No official gambling license
- −Several country restrictions
- −More deposit methods than withdrawal methods
- −Slow withdrawal processing times
- −Limited withdrawal methods compared to deposits
The operator
- Owner
- Stellar Ltd
- Established
- 2016
- License
- None (None) · None (operates without license)
- Live chat
- 24/7
- Support languages
- Finnish, English, French, German, Italian, Spanish
Bonuses
Complaint history
1502 total complaints · 710 resolved · 717 unresolved · 17 rejected
Progressive jackpot payout withheld with unresolved KYC verification delays
VIP player's withdrawal stuck in review for 8+ days despite promised 3-day processing
Multiple €800 withdrawals from large win remained unprocessed for weeks
Game providers (120)
Responsible gambling tools
Available: self exclusion
Missing: deposit limit, wager limit, loss limit, time limit, cool off, reality check, self assessment test, withdrawal lock, self exclusion register
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